Window glass replacement · Franklin, TN
Window glass replacement in Franklin, TN: 25 listings measured on Google Maps
- Listings shown
- 25
- Shown listings: avg rating
- 4.6 ★
- Shown listings: reviews
- 4,969
- Measured
- 2026-08-10
The 25 businesses that appeared for "window glass replacement near me" in Franklin cover different trades — glass shops, window replacement companies, auto glass and collision shops, tinting and window cleaning businesses, a retailer, an HVAC company and a tile and stone business. Visibility in the sampled searches was concentrated at the top: one business appeared in the first three results in every sampled search. Star ratings are high almost everywhere, so rating alone separates these listings poorly.
Observed standings
Window glass replacement in Franklin, TN
- 01
shown first for window glass replacement near me
4.8 ★
78 reviewsshown first for window glass replacement near me
- 02
Quality Glass Services
5 ★
5 reviews - 03
4.7 ★
149 reviews - 04
4 ★
64 reviews - 05
4.6 ★
58 reviews - 06
Rockstar Glass Company LLC
4.8 ★
14 reviews - 07
4.3 ★
81 reviews - 08
4.8 ★
157 reviews - 09
4 ★
79 reviews - 10
4.9 ★
227 reviews - 11
Absolute Auto Glass
rating and review count n/a
rating and review count n/a
- 12
4.8 ★
134 reviews - 13
4.2 ★
233 reviews - 14
4 ★
69 reviews - 15
5 ★
74 reviews - 16
The Window Guyz
5 ★
14 reviews - 17
4.8 ★
401 reviews - 18
4.2 ★
998 reviews - 19
4.9 ★
1,140 reviews - 20
unclaimed listing
4 ★
4 reviewsunclaimed listing
- 21
4.7 ★
565 reviews - 22
4.9 ★
157 reviews - 23
5 ★
52 reviews - 24
Creswell's Body Shop
5 ★
6 reviews - 25
5 ★
210 reviews
Findings
What the data shows
High ratings nearly everywhere make the star score a weak differentiator
35 businesses were observed, 34 were rated, the average rating was 4.6, 97% of listings were claimed, and 30 had a website. Ratings run from 5.0 with very few reviews (Quality Glass Services, 5.0 with 5 reviews; The Window Guyz, 5.0 with 14 reviews) to 4.0 with many reviews (Genesis Glass & Mirror, 4.0 with 64 reviews; Every Window, 4.0 with 79 reviews). Based on sampled Google Maps searches at one measurement date; not a complete census of the market.
The results mix several different trades
The measured pool includes auto glass and collision businesses (Rick's Auto Glass In Brentwood/Franklin, Absolute Auto Glass, Gerber Collision & Glass, Cool Springs Collision Center), window tinting businesses (Solar Solutions, X-treme Window Tint), window cleaning businesses (Window Genie of S Nashville Brentwood and Franklin, Window Hero Franklin), a retailer (The Home Depot), an HVAC company (C & M Heating & Cooling) and a tile and stone business (Craftsman Tile and Stone), alongside glass shops and window replacement companies. Based on sampled Google Maps searches at one measurement date; not a complete census of the market.
Sampled visibility is concentrated at the top of the results
Lewis Glass was shown first for "window glass replacement near me" and appeared among the first three results in 100% of sampled searches; Quality Glass Services and Heritage Windows each appeared among the first three in 60% of sampled searches; Genesis Glass & Mirror, Forst Builders Windows, Rockstar Glass Company LLC and Rick's Auto Glass each appeared among the first three in 20%; the remaining listed businesses appeared at 0%. Visibility shares come from sampled searches and are not a market-wide ranking.
Review volume does not track visibility
The median review count among the first three businesses was 78, against 81 for the rest, and Quality Glass Services reached 60% top-three share with 5 reviews and no website listed. Based on sampled Google Maps searches at one measurement date; not a complete census of the market.
The phrase covers at least three different jobs
Lewis Glass describes replacing insulated glass units, including bringing a sash to the shop to have a new sealed unit swapped in, and field-measuring with its own crew. Forst Builders sells and installs new and replacement window units from named manufacturers and mentions fixing broken or cracked windows. Heritage Windows sells full window replacement with free in-home consultations and financing. Genesis Glass & Mirror's captured page lists commercial glass, shower enclosures, mirrors and decorative glass, not window glass replacement. Website text is what each business states about itself and is not verified.
Quotes are free everywhere; glass replacement prices are published nowhere
Lewis Glass offers a free quote, Heritage Windows offers complimentary in-home consultations with a detailed quote, Forst Builders offers free estimates and a free quote, Rick's Auto Glass offers a free no-obligation quote, and Window Genie offers a quote in under two minutes with easy online booking. No captured website puts a price on glass replacement itself; the only published figures in the captures are Window Genie's starting prices of $135 for window cleaning, $135 for pressure washing and $135 for gutter cleaning, which cover other services. Website text is what each business states about itself and is not verified.
For customers
If you are choosing a provider
- 01
Because star ratings are high almost everywhere, rating alone is weak evidence for choosing between providers here; review count and stated service scope carry more distinguishing information.
- 02
First confirm that a business handles residential window glass rather than auto glass, film or cleaning, before comparing them.
- 03
Being shown first reflects appearance in the sampled searches only, not workmanship, price or service quality, so still compare scope, warranty and quote terms.
- 04
Choosing by review count alone will not necessarily surface the businesses that appear most often for this phrase; check the service fit directly.
- 05
Ask "can you replace just the glass or the sealed unit, or do you only sell whole replacement windows" — the websites describe three different jobs.
- 06
Expect to collect quotes rather than read prices online; because quotes are free everywhere here, requesting several is low-cost.
- 07
Ask in writing what is covered and for how long — workmanship, the glass unit and seal, or film — since a manufacturer's warranty and a workmanship warranty are different protections.
- 08
Hours are not published everywhere, so call before visiting a showroom or dropping off a sash; a Saturday visit is appointment-only or unavailable at the businesses that state hours.
For owners
If you run a window glass replacement business in Franklin
- 01
Hypothesis to test: a 5.0 rating on a small review base may not differentiate a listing from a 4.7–4.8 competitor with many reviews; whether adding reviews moves enquiries is unproven in this evidence.
- 02
Hypothesis to test: stating "residential window glass replacement" plainly on the listing and website may reduce enquiries from people seeking a different service; no effect is demonstrated here.
- 03
Hypothesis to test: the gap between 100% and 60% top-three share is large in this sample; what produces it (profile completeness, proximity, categories) is not established by this evidence.
- 04
Hypothesis to test: a review-collection campaign alone may not move map visibility here, since the visible leaders do not hold larger review bases than the rest; test it against other profile changes rather than assuming the effect.
- 05
Hypothesis to test: a page that separates sealed-unit replacement, glass-only replacement and full window replacement may improve enquiry fit; the evidence shows the current spread of descriptions, not the effect of changing them.
- 06
Hypothesis to test: publishing indicative glass replacement prices or a "what the quote includes" list may be a differentiator, since no captured competitor does; whether it raises conversion is untested.
- 07
Hypothesis to test: publishing warranty scope and term in plain language may reduce doubt during quoting; no evidence here shows an effect on enquiries.
- 08
Hypothesis to test: posting hours, payment options and any drop-off or Saturday arrangement on the listing and website may capture callers outside standard weekday hours; effect is not demonstrated.
Choose one improvement you can check.
Use this two-page worksheet to check discovery, clarity, trust, inquiries and follow-up. Record what happened, choose one action, and set a baseline and review date.
Download the fillable worksheet (PDF)Questions
Frequently asked
How many businesses appear for this search in Franklin?
Which business appeared most often in the top three?
Do higher ratings mean more visibility?
Are prices published online?
Keep reading
Related
8 sources, captured 2026-08-10 · show· hide
- Google Maps measurement: window glass replacement near me in Franklin, TN
- Heritage Windows website
- Genesis Glass & Mirror, Inc. - an Employee-Owned Company website
- Lewis Glass website
- Window Genie of S Nashville Brentwood and Franklin website
- Forst Builders Windows website
- Rick's Auto Glass In Brentwood/Franklin website
- Solar Solutions website
Vendor pages change. Figures are as published on the capture date; confirm before deciding.