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Protect Your Reputation Before It's Too Late

AI-powered monitoring that tracks reviews across every platform, alerts you to negative mentions instantly, and drafts professional responses — so one bad review never spirals into a crisis.

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Business owner confidently managing online reputation with AI protection

All Platforms Monitored

Google, Yelp, Facebook & more

Introducing

Meet Your AI Reputation Shield

Stop letting negative reviews fester unnoticed. Your AI shield monitors every platform around the clock, alerts you to threats the moment they appear, and helps you respond before a single bad review becomes a recurring pattern.

The Problem

Your Reputation Is Under Attack — And You Might Not Know It

Reviews Go Unnoticed

Negative reviews sit for days before you discover them. By then, hundreds of potential customers have already seen them.

Slow Response Makes It Worse

Responding to a bad review after 48 hours signals you don't care. Speed matters more than perfection.

Reviews Across 10+ Platforms

Google, Yelp, Facebook, BBB, Nextdoor, industry sites — it's impossible to manually check them all daily.

Fake Reviews Damage Trust

Competitors and bad actors post fake reviews that tank your rating. Without monitoring, you won't catch them fast enough.

No Crisis Response Plan

When a viral negative review hits, most businesses scramble. Without a system in place, the damage is already done.

One Bad Review = $30K Lost

A single unanswered 1-star review costs an average local business $30,000 in lost revenue over a year.

How It Works

From Review to Response in Minutes, Not Days

Four intelligent steps that turn every review into an opportunity to strengthen your reputation.

01

AI Monitors All Platforms

Continuous scanning of Google, Yelp, Facebook, BBB, and 20+ industry-specific review sites.

02

Instant Alert on New Reviews

Get notified via SMS, email, or app the moment a new review is posted — especially negative ones.

03

AI Drafts Professional Response

A tailored, on-brand response is drafted instantly. Review it, tweak it, or auto-send it.

04

Tracks Sentiment Over Time

Watch your reputation score trend upward as you respond faster and more consistently.

Multi-Platform Monitoring

Every Review. Every Platform. One Dashboard.

Stop logging into 10 different platforms to check reviews. Your AI monitors Google, Yelp, Facebook, BBB, Nextdoor, and industry-specific sites — all streaming into a single, unified feed.

Monitors 20+ review platforms simultaneously
Unified feed with filtering by platform, rating, and sentiment
New reviews appear in real-time — no refresh needed
Tracks review velocity and spots unusual activity patterns
Unified Review Feed
Live
AllGoogleYelpFacebookBBB
GoogleSarah M.
Positive

Incredible service! They fixed our AC in under an hour.

12 min ago

YelpMike R.
Needs Response

Waited 3 days for a callback. Very disappointed.

28 min ago

FacebookLisa T.
Positive

Good work but a bit pricey. Would use again though.

1 hr ago

BBBJames K.
Needs Response

Technician was late and didn't clean up after the job.

2 hrs ago

Alert Center
Notifications: SMS + Email + App
3 active
1-Star Review on Google
Just now
Google Business ProfileResponse needed
2-Star Review on Yelp
28 min ago
Yelp BusinessDraft ready
5-Star Review on Facebook
1 hr ago
Facebook PageAuto-thanked

Escalation Rules

1-2 star reviews: Instant SMS + email alert
3 star reviews: Email alert within 1 hour
4-5 star reviews: Auto-thank, daily digest

Instant Alerts

Know the Moment a Review Drops

Severity-based alerts ensure you never miss a critical review. Positive reviews get auto-acknowledged while negative ones trigger instant notifications through your preferred channels.

Severity levels: Critical, Warning, and Informational
Choose your channels: SMS, email, push notification, or all three
Custom escalation rules based on star rating and keywords
Auto-thank positive reviews while you focus on what needs attention
Daily and weekly digest reports for full visibility

AI Response Drafting

Professional Responses in Seconds, Not Hours

Every review gets a tailored, on-brand response. Positive reviews get warm thank-you notes. Negative reviews get empathetic, solution-oriented replies — all drafted in your brand voice with adjustable tone.

Separate response templates for positive and negative reviews
Adjustable tone: Professional, Empathetic, or Direct
Learns your brand voice from past approved responses
One-click approve, edit, or regenerate with different tone
Auto-send positive review responses to save you time
AI Response Draft
Mike R. on Yelp

"Waited 3 days for a callback. Very disappointed with the service."

AI-Drafted Response

Hi Mike, thank you for taking the time to share your experience. We sincerely apologize for the delayed response — that's not the standard of service we hold ourselves to. I'd love to make this right. Could you reach out to us directly at [phone] so we can address your concerns personally?

Tone:ProfessionalEmpatheticDirect
Sarah M. on Google

"Incredible service! They fixed our AC in under an hour."

Auto-response sent
12 min ago

Reputation Score

6-month trend across all platforms

+0.9
3.8
Jul
3.9
Aug
4.1
Sep
4.3
Oct
4.5
Nov
4.7
Dec

78%

Positive

14%

Neutral

8%

Negative

By Platform

Google
4.8(142)
Yelp
4.5(67)
Facebook
4.7(89)

Sentiment Analytics

Watch Your Reputation Score Climb

Track your overall reputation score, sentiment breakdown, and platform-by-platform performance over time. See the direct impact of faster, better responses on your online reputation.

Unified reputation score across all platforms
Sentiment breakdown: positive, neutral, and negative trends
Platform comparison to identify weak spots
Competitor benchmarking to see how you stack up
Monthly reports with actionable improvement recommendations

See It In Action

One Dashboard. Every Review. Total Control.

Reputation monitoring dashboard on laptop showing sentiment analysis and alerts

The Impact

Why Local Businesses Trust Reputation Protector

20+

All Platforms Monitored

Google, Yelp, Facebook, BBB, Nextdoor, and 20+ industry-specific review sites — covered from a single dashboard.

<30s

Instant Alerts

Get notified within seconds of a new review. Negative reviews trigger immediate SMS, email, and push alerts.

2min

Professional Responses

AI-drafted responses in your brand voice. Positive reviews auto-thanked. Negative reviews get empathetic, on-brand replies.

+0.9

Sentiment Tracking

Watch your reputation score trend upward with real-time analytics and monthly improvement reports.

24/7

Crisis Prevention

Catch negative patterns early before they spiral. AI flags unusual activity and potential fake review campaigns.

vs.

Competitive Benchmarking

See how your reputation compares to local competitors. Identify advantages and areas where you can outperform.

Built for Your Industry

Reputation Protection for Every Local Business

Dental

Monitor Healthgrades & Zocdoc reviews
Respond to patient experience feedback
Track HIPAA-compliant response templates
Benchmark against nearby practices

Restaurants

Track Google, Yelp, TripAdvisor reviews
Respond to food quality complaints fast
Monitor delivery app ratings (DoorDash, Uber Eats)
Spot fake competitor reviews

HVAC

Monitor seasonal review spikes
Respond to emergency service complaints
Track Angi and HomeAdvisor ratings
Turn service calls into 5-star reviews

Legal

Monitor Avvo, Martindale-Hubbell reviews
Craft careful, compliant responses
Track client satisfaction trends
Protect firm reputation proactively

Auto Repair

Monitor Carfax, RepairPal reviews
Respond to pricing and quality concerns
Track repeat customer sentiment
Benchmark against local shops

Any Service Business

Custom platform monitoring setup
Industry-specific response templates
Multi-location reputation tracking
Bilingual review response support

What Business Owners Are Saying

"We had a 1-star review sitting on Google for 5 days before we even noticed. Now we get alerted within seconds and respond the same day. Our rating went from 3.8 to 4.6 in three months."

Rachel D.

Dental Practice Owner

"The AI response drafts are shockingly good. They sound like me — empathetic but professional. I just hit approve and move on. Saves me hours every week."

Carlos M.

Restaurant Owner

"We caught a competitor posting fake 1-star reviews on our Yelp page. The AI flagged the unusual pattern before it could do real damage. Worth every penny."

Brian K.

HVAC Company Owner

Frequently Asked Questions

Which review platforms does Reputation Protector monitor?

We monitor 20+ platforms including Google Business Profile, Yelp, Facebook, BBB, Nextdoor, Angi, HomeAdvisor, Healthgrades, Zocdoc, TripAdvisor, Carfax, RepairPal, Avvo, and many more. We can also add industry-specific platforms upon request.

How fast do I get alerted about new reviews?

Negative reviews (1-2 stars) trigger instant alerts within 30 seconds via SMS, email, and push notification. Moderate reviews (3 stars) alert within an hour. Positive reviews (4-5 stars) are auto-acknowledged and included in your daily digest.

Does the AI actually write the response for me?

Yes. The AI drafts a complete, professional response tailored to the specific review — matching your brand voice and tone. You can approve it as-is, edit it, regenerate with a different tone, or write your own. You always have final say before anything is posted.

Can I auto-send responses for positive reviews?

Absolutely. You can configure auto-send rules for 4-5 star reviews. The AI will craft a personalized thank-you response and post it automatically. Negative reviews always require your approval before sending.

How does fake review detection work?

The AI monitors for unusual patterns: sudden spikes in negative reviews, reviews from accounts with no history, duplicate content across platforms, and reviews that don't match your customer records. When suspicious activity is detected, you're immediately notified with evidence to report to the platform.

What is the reputation score and how is it calculated?

Your reputation score is a weighted average across all monitored platforms, factoring in star ratings, review recency, review volume, response rate, and response speed. It gives you a single number (out of 5.0) to track your overall online reputation health.

Is this a standalone product or do I need other FlashCrafter features?

Reputation Protector is a premium add-on that works with your FlashCrafter subscription. It pairs perfectly with Review Booster AI (to generate more positive reviews) and Local Visibility Manager AI (to keep your listings accurate), but it works great on its own too.

Can I use this for multiple business locations?

Yes. Each location gets its own monitoring profile, alert preferences, response templates, and reputation score. You can manage all locations from a single dashboard and compare performance across sites.

Stop Letting Bad Reviews Define Your Business.

Join local service businesses using Reputation Protector AI to monitor every platform, respond professionally in minutes, and build the 5-star reputation your business deserves.

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