FlashCrafter Logo
FlashCrafterbeta
Customer Loyalty AI

Turn One-Time Buyers Into Loyal Regulars — Automatically

A digital loyalty program that runs itself. Points, perks, rewards, and smart SMS/email outreach — without third-party commissions or punch cards that end up in the trash.

No setup fees
Cancel anytime
Works in minutes
Business owner greeting returning customer with loyalty rewards program

40% Repeat Rate

Average member return rate

Introducing

Meet Your AI Loyalty Manager

Stop losing customers after their first visit. Your AI loyalty manager builds a digital rewards program, tracks every visit, and sends the right message at the right time to bring customers back — on autopilot.

The Problem

You Work Hard to Win a Customer — Then Never See Them Again

Customers Never Come Back

68% of customers leave because they feel indifferent about your business. Without a loyalty program, there's no reason to return.

Losing to Deal Sites

Groupon and deal-of-the-day sites train customers to bargain-hunt. You give up 50% margin and they still never come back.

Paper Punch Cards Fail

Physical cards get lost, forgotten, or thrown away. You have zero data on who your best customers are.

No Way to Track Repeats

Without a system, you can't tell the difference between a first-timer and your most valuable regular customer.

Loyalty Software Is Expensive

Standalone loyalty platforms charge $200+/month and require IT setup. Most local businesses can't justify the cost.

No Re-engagement Strategy

When a customer goes quiet, you have no automated way to reach out. They just drift away to a competitor.

How It Works

From First Purchase to Loyal Regular in 4 Steps

Your AI loyalty manager handles every step automatically — no manual tracking required.

01

Customer Completes Purchase

In-store or online — the AI detects the transaction and captures customer details.

02

AI Enrolls in Loyalty

Automatically creates a digital loyalty profile with points, tier status, and preferences.

03

Smart Rewards & Triggers

AI sends the right message at the right time — birthday perks, inactivity nudges, milestone rewards.

04

Customer Returns & Spends More

Rewarded customers come back 40% more often and spend 67% more per visit.

Digital Rewards

A Loyalty Program Your Customers Actually Use

No apps to download, no cards to carry. Customers see their points, tier progress, and available rewards from any device — making it easy to stay engaged and keep coming back.

Automatic points for every dollar spent — no manual tracking
Tiered rewards (Silver, Gold, Platinum) that encourage higher spending
Mobile-friendly dashboard customers can check anytime
Instant reward redemption at checkout — no codes needed
Customer Loyalty Dashboard
Live
JD

Jessica Davis

Gold Tier Member

1,240

Points Balance

Gold Tier760 pts to Platinum

Available Rewards

$10 Off Next Visit
500 pts
Free Priority Booking
800 pts
25% Off Service Package
1500 pts
3 visits this month
Last: 2 days ago
Smart Re-engagement

78%

Open rate

34%

Return rate

$2.4K

Revenue recovered

30 days inactive

We miss you! Here's 2x points on your next visit.

Sent

Birthday

Happy Birthday, Mike! Enjoy a free service on us.

Sent

500 pts milestone

You've earned a reward! Tap to redeem your $10 off.

Sent

90 days inactive

It's been a while — here's 50% off to welcome you back.

Scheduled

Referral reward

Your friend just signed up! 200 bonus points added.

Sent

Smart Re-engagement

Brings Customers Back Before They Forget You

Your AI monitors every customer's activity and sends perfectly timed SMS and email campaigns when they go quiet, hit a milestone, or celebrate a birthday.

Inactivity triggers at 30, 60, and 90 days with escalating offers
Birthday and anniversary messages with personalized rewards
Milestone celebrations when customers hit points thresholds
Win-back campaigns with special offers for lapsed customers
Referral bonuses that turn loyal customers into ambassadors

Customer Insights

Know Exactly Who Your Best Customers Are

See visit frequency, spending patterns, and loyalty segments at a glance. Identify your champions, spot at-risk customers, and make data-driven decisions to grow your business.

Automatic segmentation: Champions, Loyal, At Risk, and Lost
Per-customer visit history and spending trends
Average spend per visit and lifetime value tracking
At-risk alerts so you can intervene before customers leave

Customer Segments

218 loyalty members total

+18%
Champions48 customers (22%)
Loyal87 customers (40%)
At Risk34 customers (16%)
Lost49 customers (22%)

$127

Avg spend per visit

3.2x

Visit frequency (mo)

Reward Rule Builder

Customize your loyalty program

Points Per Dollar Spent10 pts

Tier Thresholds

Silver
0 - 499 pts
Gold
500 - 1,999 pts
Platinum
2,000+ pts

Active Special Offers

2x Points Weekend
Active
Birthday Free Service
Active
Refer-a-Friend Bonus
Active

Custom Rules

Your Program, Your Rules

Set your own points-per-dollar ratio, tier thresholds, and special offers. Run double-points weekends, create referral bonuses, or add birthday perks — all from a simple rule builder.

Adjustable points-per-dollar to match your margins
Custom tier names, thresholds, and benefits
Time-limited promotions like 2x points or flash rewards
Referral rewards that incentivize word-of-mouth growth

See It In Action

One Dashboard. Total Loyalty Control.

Customer loyalty program dashboard on laptop showing rewards tracking

The Impact

Why Local Businesses Love Customer Loyalty AI

40%

40% Repeat Rate

Loyalty members return 40% more often than non-members. Reward programs create a habit loop that keeps customers coming back.

0%

Zero Commissions

Unlike Groupon or deal sites, you keep 100% of your revenue. No middleman, no margin giveaways.

24/7

Automated Outreach

AI sends the perfect message at the perfect time — birthdays, inactivity nudges, milestone rewards — without you lifting a finger.

100%

You Own the Data

Every customer profile, visit history, and preference lives in your system. No third-party platform owns your customer relationships.

Yours

Custom Rewards

Create rewards that match your business. Dollar-off, percentage discounts, free services, priority booking — whatever works.

25%

Birthday & Milestone Triggers

Automated celebrations that make customers feel valued. Birthday perks alone drive a 25% redemption rate.

Built for Your Industry

Loyalty Programs Tailored to Local Service Businesses

Dental

Points for cleanings and checkups
Referral bonuses for new patients
Re-engagement for overdue visits
Birthday whitening discounts

Auto Repair

Points per service dollar spent
Free oil change at milestone
Service reminder with bonus points
Loyalty tier for fleet customers

Restaurants

Digital punch card replacement
Birthday free meal promotion
Double points on slow days
VIP perks for top spenders

Salons

Points for each appointment
Free add-on service reward
Referral credit system
Anniversary treatment bonus

HVAC

Maintenance plan loyalty credits
Priority scheduling for members
Seasonal tune-up reminders
Referral discounts on installs

Any Service Business

Custom points structure
Multi-location tracking
Branded loyalty experience
CRM integration

What Business Owners Are Saying

"We replaced our paper punch cards with this and saw a 40% increase in repeat visits within the first month. Customers actually use it because it's so easy."

Rachel K.

Salon Owner

"The automated birthday messages alone have brought back dozens of customers we'd lost. The re-engagement campaigns are worth every penny."

Tom W.

Restaurant Manager

"I finally know who my best customers are. The insights dashboard showed me that 20% of my clients drive 60% of revenue — now I can reward them properly."

Angela M.

Auto Repair Shop Owner

Frequently Asked Questions

How quickly can I set up a loyalty program?

Most businesses are live in under 15 minutes. Choose your points structure, set your reward tiers, and your program is ready. No technical setup or developer needed.

Do my customers need to download an app?

No. Your loyalty program works through SMS and a mobile-friendly web dashboard. Customers can check points, redeem rewards, and view their tier status from any browser — no app download required.

How do customers earn and redeem points?

Points are awarded automatically when a purchase is recorded in your system. Customers redeem rewards at checkout by confirming through SMS or their loyalty dashboard — no codes or cards needed.

Can I customize the rewards and tier structure?

Absolutely. You control points-per-dollar, tier thresholds, reward types, and special promotions. Run 2x points weekends, create birthday perks, or set up referral bonuses — the rule builder makes it simple.

How does the AI know when to re-engage customers?

The AI tracks visit frequency for each customer and detects when someone breaks their pattern. It automatically sends tailored messages at 30, 60, and 90 days of inactivity with escalating offers to bring them back.

What kind of ROI can I expect?

On average, businesses see a 40% increase in repeat visits and loyalty members spend 67% more per transaction. Most businesses see positive ROI within the first 30 days through increased repeat business alone.

Does it integrate with my existing POS or CRM?

Yes. Customer Loyalty AI integrates with GoHighLevel CRM and all major point-of-sale systems. Transactions sync automatically so points are always accurate and up to date.

How is this different from Groupon or deal sites?

Deal sites take 50% of your revenue and attract one-time bargain hunters. Your loyalty program rewards your actual customers, costs a flat monthly fee with zero commissions, and you own all the customer data.

Stop Losing Customers to Competitors. Start Building Loyalty.

Join hundreds of local businesses using Customer Loyalty AI to turn one-time buyers into loyal regulars — automatically and without commissions.

No credit card required
Setup in 15 minutes
Cancel anytime