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AI Support Agents

Your Clients Get Instant Answers. You Get Your Time Back.

AI agents that handle client requests 24/7 — updating hours, managing appointments, answering questions — and only escalate to you when it truly matters.

No setup fees
Cancel anytime
Works in minutes
Business owner confidently managing their business while AI handles customer support

94% Auto-Resolved

Without human intervention

Introducing

Meet Your AI Support Team

Stop losing clients to slow responses. Your AI agents understand context, take action, and keep your clients happy — even at 2 AM on a Sunday.

The Problem

Every Missed Message Is a Lost Customer

Slow Response Times

62% of consumers expect a response within an hour. Most local businesses take 24+ hours.

After-Hours Gaps

40% of service requests come outside business hours — and go unanswered until morning.

Repetitive Questions

Your team spends 15+ hours/week answering the same questions about hours, pricing, and availability.

Missed Opportunities

A 5-minute delay in responding to a lead decreases contact rates by 400%.

Scheduling Chaos

Manual appointment management leads to double-bookings and no-shows.

Review Damage

Slow support is the #1 reason for negative reviews — and negative reviews cost $30K/year in lost revenue.

How It Works

From Message to Resolution in Seconds

Four intelligent steps that turn every client interaction into a positive outcome.

01

Client Sends Message

Via chat, text, email, or social DM — any channel, any time.

02

AI Understands Intent

Natural language processing identifies what the client actually needs.

03

Agent Takes Action

Updates hours, books appointments, answers questions — instantly.

04

Smart Escalation

Complex issues routed to you with full context. Nothing falls through.

Smart Intake

Understands What Your Clients Actually Need

Your AI agent doesn't just keyword-match. It reads context, tone, and urgency to determine the right course of action — just like your best employee would.

Classifies requests by type: scheduling, billing, support, emergency
Detects urgency level and prioritizes accordingly
Understands follow-up context from previous conversations
Identifies upsell opportunities and flags them for you
FlashCrafter AI Agent
Active

Sarah M. — 2 min ago

Hi, can you update our holiday hours? We'll be closed Dec 24-26 and open reduced hours Dec 27-31.

AI Agent — Resolved

Done! I've updated your Google Business Profile and website with the holiday schedule:

Google Business hours updated
Website banner added
Auto-reply enabled for Dec 24-26
Resolved without human intervention
Response: 8s
Support Dashboard

94%

Auto-resolved

9s

Avg response

4.9★

Satisfaction

T-1024

Update holiday hours

Sarah M.

Auto-Resolved8s
T-1025

New appointment request

Mike R.

Auto-Resolved12s
T-1026

Quote for emergency repair

James K.

Escalated3s
T-1027

Invoice question

Lisa T.

Auto-Resolved15s
T-1028

Cancel appointment

David P.

Auto-Resolved6s

Auto-Resolution

Resolves 94% of Requests Without You

From updating business hours to rescheduling appointments, your AI agent handles the repetitive work that used to eat 20+ hours of your week.

Updates Google Business Profile, website, and social media
Manages appointment scheduling and cancellations
Answers FAQs with your brand voice and accurate info
Sends confirmation messages and follow-up reminders
Generates and sends quotes for standard services

Smart Escalation

Tickets You Only When It Truly Matters

Emergency repairs, complex quotes, unhappy clients — these need your human touch. Your AI gathers context, takes preliminary action, and hands off with a complete briefing so you're never going in cold.

Emergency requests tagged with urgency level and context
Preliminary info already gathered before you take over
One-tap to call client back or send a detailed reply
Full conversation history attached to every escalation

Escalation Alert

Requires your expertise

Client Request

"We need an emergency repair quote for a burst pipe at 142 Oak St. Water is actively leaking."

AI Assessment

Urgent — Emergency Service

AI Actions Taken

Acknowledged client and set expectations
Collected address and emergency details
Checked technician availability
Take Over
Send to Team

Weekly Agent Activity

154 requests handled this week

+23%
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Auto-Resolved
Escalated

Always On

24/7 Coverage With Complete Visibility

Your AI agents never sleep, take breaks, or call in sick. And you can see exactly what they're doing with real-time analytics and weekly reports.

Real-time dashboard showing all agent activity
Weekly reports: resolution rate, response time, client satisfaction
Trend analysis to identify recurring issues
Custom alerts for high-priority escalations

See It In Action

One Agent. Every Channel. Complete Control.

Laptop showing the FlashCrafter AI Support Agent dashboard in a professional workspace

The Impact

Why Local Businesses Love AI Agents

20hrs

Save 20+ Hours/Week

Stop answering the same questions. Let AI handle the repetitive work while you focus on growing your business.

8s

8-Second Avg Response

Clients get instant, accurate answers. No more waiting hours for a simple schedule change.

+35%

35% More Bookings

Faster responses convert more inquiries into appointments. 24/7 availability means zero missed leads.

100%

Consistent Brand Voice

Every response matches your tone and standards. No more inconsistent replies from different team members.

24/7

Complete Visibility

Real-time dashboards show exactly what your agents are doing. Weekly reports highlight trends and opportunities.

4.9★

Better Reviews

Fast, helpful responses lead to happier clients who leave 5-star reviews instead of complaints.

Built for Your Industry

AI Agents Trained for Local Service Businesses

HVAC

Schedule AC maintenance
Emergency repair dispatch
Seasonal maintenance reminders
Warranty status checks

Plumbing

Emergency leak response
Estimate for water heater
Drain cleaning scheduling
After-hours emergency routing

Electricians

Panel upgrade quotes
Outlet installation scheduling
Emergency power outage triage
EV charger consultation

Contractors

Project timeline updates
Material delivery coordination
Subcontractor scheduling
Client progress reports

Auto Repair

Appointment scheduling
Service status updates
Recall check inquiries
Pick-up/drop-off coordination

Any Service Business

Custom FAQ training
Multi-location support
Bilingual responses
CRM integration

What Business Owners Are Saying

"I was skeptical about AI handling my client messages, but the results speak for themselves. Response time went from hours to seconds, and my clients love it."

Marcus T.

HVAC Business Owner

"The smart escalation is what sold me. It handles the routine stuff perfectly and only bothers me for things that actually need my attention."

Jennifer L.

Plumbing Company Manager

"We went from 3 missed calls a day to zero missed inquiries. The AI agent handles everything while we focus on the actual work."

David R.

Electrical Contractor

Frequently Asked Questions

How quickly can I get AI Support Agents set up?

Most businesses are up and running in under 30 minutes. You'll connect your communication channels, customize the agent's knowledge base with your FAQs and business info, and you're live. No technical knowledge required.

Will my clients know they're talking to an AI?

The agent uses your brand voice and responds naturally. Most clients won't notice — they'll just appreciate the fast, helpful response. You can also configure the agent to identify itself as an AI assistant if you prefer transparency.

What happens when the AI can't handle a request?

The agent escalates to you or your team with full context: the client's request, what actions the AI already took, and a recommended next step. You're never going in cold.

Can I customize what the AI handles vs. what gets escalated?

Absolutely. You set the rules — which request types the AI auto-resolves, which always get escalated, urgency thresholds, and more. You have complete control over the agent's boundaries.

Does it work with my existing phone system and CRM?

Yes. AI Support Agents integrate with GoHighLevel CRM, Google Business Profile, and all major communication channels including SMS, email, web chat, and social media DMs.

What's the cost compared to hiring someone?

AI Support Agents cost a fraction of a full-time employee while providing 24/7 coverage. Most businesses see ROI in the first week through faster response times and more booked appointments.

Is my client data secure?

All conversations are encrypted end-to-end. We're SOC 2 compliant and never share your data with third parties. Your clients' information stays private and protected.

Can I use this for multiple locations?

Yes. Each location can have its own AI agent with location-specific knowledge, hours, services, and escalation rules. Manage everything from a single dashboard.

Stop Missing Messages. Start Growing.

Join hundreds of local service businesses using AI Support Agents to deliver instant client support, book more appointments, and get their time back.

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Setup in 30 minutes
Cancel anytime