FlashCrafterComparison · Plumbers
Compare seven field service platforms by published pricing, plumbing workflows and Capterra ratings.
Owners of independent local service businesses in the United States comparing CRM and field service software for plumbing work.
For a plumbing business, a CRM needs to carry a customer call through scheduling, dispatch, estimates, work history, invoicing and payment. Mobile access, QuickBooks connections, price books and recurring service can also matter as your team grows.
The products below publish different amounts of pricing and plan detail. Jobber, Housecall Pro and Service Fusion list dollar prices; ServiceTitan, FieldPulse, Workiz and FieldEdge require a quote or do not show public rates. Housecall Pro’s plumbing page displays different figures from its general plan statement, so check the offer and billing terms directly before signing up.
Shortlist
Best for small plumbing teams that want published plan prices, online booking, estimates and invoicing, with QuickBooks Online sync on Connect and above.
Pricing Core starts at $49/month or $29/month billed annually for one user. Connect, Grow and Plus have higher team-size tiers; annual prices are monthly equivalents. From $49/mo.
Strengths
Watch for
Best for plumbing businesses looking for booking, dispatch, estimates, invoicing, payments and a price book, with more scheduling and service-plan tools on higher tiers.
Pricing The general plan statement lists Basic at $79/month or $59/month billed annually for one user; Essentials at $189/$149 for up to five; and Max at $329/$299 for up to eight. Its plumbing package page displays different offers and figures. From $79/mo.
Strengths
Watch for
Best for businesses that want dispatch, scheduling, call booking, invoicing and price book tools, with mobile estimates and reporting in higher plans.
Pricing Starter, Essentials and The Works are listed; dollar pricing is not disclosed and requires a pricing request.
Strengths
Watch for
Best for plumbing companies seeking a quote-based platform with scheduling, dispatch, customer management, estimates, invoicing and QuickBooks connections.
Pricing Seat-based pricing requires a custom quote; dollar pricing is not disclosed.
Strengths
Watch for
Best for teams that want unlimited jobs, invoices, estimates and clients across published Standard, Pro and Ultimate feature tiers.
Pricing Standard, Pro and Ultimate are listed, but dollar prices and included user counts are not disclosed.
Strengths
Watch for
Best for service businesses that want dispatch, customer history, quotes, QuickBooks integration and plans with stated mobile app license counts.
Pricing Select, Premier and Elite require a quote; dollar pricing is not disclosed. Included mobile app licenses are 2, 4 and 6, respectively.
Strengths
Watch for
Best for plumbing businesses that want flat-rate pricing with unlimited users and QuickBooks integration on every plan.
Pricing Starter, Plus and Pro cost $245, $382 and $627/month, or $208, $325 and $533/month billed annually. Annual billing is charged in one payment. From $245/mo.
Strengths
Watch for
Side by side
| Published starting price | Scheduling and dispatch | Estimates and invoicing | QuickBooks connection | Job costing or inventory listed | Capterra rating | |
|---|---|---|---|---|---|---|
| Jobber | $49/mo | Yes | Yes | QuickBooks Online, Connect and above | Job costing, Grow and above | 4.6/5 (1,486) |
| Housecall Pro | $79/mo | Yes | Yes | QuickBooks Online, Essentials and above | Job costing, Basic; inventory not specified | 4.7/5 (2,747) |
| ServiceTitan | Not disclosed | Yes | Yes | QuickBooks listed | Not specified | 4.3/5 (341) |
| FieldPulse | Not disclosed | Yes | Yes | QuickBooks Online and Desktop | Not specified | 4.6/5 (498) |
| Workiz | Not disclosed | Yes | Yes | QuickBooks listed on Standard | Inventory, Ultimate | 4.4/5 (218) |
| FieldEdge | Not disclosed | Yes | Yes | QuickBooks Online and Desktop | Warehouse inventory, Elite | 4.1/5 (313) |
| Service Fusion | $245/mo | Yes | Yes | QuickBooks Online and Desktop | Inventory and job costing, Plus and above | 4.3/5 (308) |
Method
We compared published plan prices and stated limits, including user counts where available.
We checked for scheduling, dispatch, estimates, invoicing and payment features relevant to taking a plumbing job from call to closeout.
We noted whether QuickBooks connections, job costing, inventory and recurring service are listed, and on which plans where stated.
We report Capterra scores and counts, which are platform-specific and may differ from other review sites.
We included reviewer complaints as examples and did not treat them as complaint rates.
Verdict
Jobber and Housecall Pro offer lower published starting prices and core booking-to-invoice workflows. Service Fusion is an option for businesses prioritizing unlimited users and flat-rate pricing. For quote-based platforms, request a current proposal that spells out staff limits, add-ons and onboarding costs.
Best for published entry pricing
Jobber
Core is listed at $49/month or $29/month billed annually for one user, with booking, scheduling, quotes and invoicing.
Best for scheduling and dispatch features
Housecall Pro
The general Basic plan lists booking, scheduling and dispatch, estimates, invoicing, payments and a price book.
Best for unlimited users
Service Fusion
All three published plans include unlimited users, with QuickBooks integration and higher tiers adding inventory and job costing.
Questions
Keep reading
Vendor pages change. Figures are as published on the capture date; confirm before deciding.