FlashCrafterOriginal research
Local search visibility measured August 10, 2026, with provider website statements captured October 1, 2026.
For an independent service business in Franklin, visibility for “glass replacement near me” puts several different services in the same set of results. Providers describe insulated glass replacement, custom glass, window replacement and auto glass, alongside window sales, cleaning and tinting. Whether an inquiry fits a business depends on the type of glass and the work requested.
The August 10, 2026 measurement observed 61 businesses. This page compares the 25 listed businesses by measured Maps visibility, rating and review count, then examines service descriptions, quotation routes, warranties and appointment options published on provider websites on October 1, 2026.
The strongest measured top-three visibility did not belong to the businesses with the largest review counts. The first three listed businesses had a median of 78 reviews, compared with 109 for the remaining listed businesses. That comparison does not establish what caused their search placement, and Maps visibility does not measure workmanship, price or service quality.
The evidence
The leading businesses had different levels of top-three visibility.
The keyword had a small monthly search estimate.
Most observed businesses had ratings.
Claimed listings and listed websites were common across the observed market.
The first three listed businesses had a lower median review count than the remaining listed businesses.
| Number | Basis | |
|---|---|---|
| The leading businesses had different levels of top-three visibility. | 100%; 80%; 40% | Sampled Maps searches for glass replacement near me in Franklin, TN, measured August 10, 2026. |
| The keyword had a small monthly search estimate. | 10 | Keyword Planner monthly estimate for the phrase “glass replacement near me” in the Franklin intent group. |
| Most observed businesses had ratings. | 61; 59; 4.65 | Computed market totals and average from the August 10, 2026 measurement; the average covers all 59 rated businesses observed. |
| Claimed listings and listed websites were common across the observed market. | 98; 53 | Computed market listing statistics from the August 10, 2026 measurement. |
| The first three listed businesses had a lower median review count than the remaining listed businesses. |
Lewis Glass appeared in positions 1–3 in 100% of sampled searches, Quality Glass Services in 80%, and Rick's Auto Glass in 40%. These percentages do not describe how often each business appeared first. No single business was consistently shown first for “glass replacement near me.”
Keyword Planner estimated 10 monthly searches for “glass replacement near me.” This represents keyword searches, not people, inquiries or customers.
The observed market contained 61 businesses, of which 59 had ratings. The average rating across those rated businesses was 4.65.
The computed claimed-listing percentage was 98%. Across the 61 observed businesses, 53 had a website listed.
The median review count was 78 for the first three listed businesses and 109 for the remaining listed businesses. Quality Glass Services had a rating of 5 with 5 reviews, Lewis Glass had 4.8 with 78 reviews, and Rick's Auto Glass had 4.3 with 81 reviews. These figures do not establish that ratings or review counts caused search placement.
Method
Use the August 10, 2026 Maps visibility measurement for the observed market and the 25 businesses listed in rank order.
Define top-3 share as the percentage of sampled searches in which a business appeared in positions 1–3.
Keep top-three appearance separate from first-position consistency.
Use the supplied computed market totals, rating average and review-count medians without recalculating them.
Use Keyword Planner's monthly estimate for “glass replacement near me” as a count of keyword searches.
Compare provider website statements captured October 1, 2026, while retaining service, location and warranty qualifications.
What it means
Lewis Glass appeared in the first three Maps positions in 100% of sampled searches, Quality Glass Services in 80%, and Rick's Auto Glass in 40%. No single business was consistently shown first for “glass replacement near me.”
For owners
What to act on
Because visible providers describe different services, owners could test whether stating supported glass replacement types and exclusions improves the proportion of inquiries that fit their work. Lewis Glass, Quality Glass Services and Rick's Auto Glass provide measured top-three visibility benchmarks. Owners could compare relevant listing or website changes against repeated measurements and track first-position consistency separately. The lower review-count median among the first three listed businesses gives no basis for assuming that adding reviews alone will improve placement. Owners could test consistent requests for service-specific feedback while tracking review volume, inquiry quality and visibility separately. The different quote routes give owners a reason to test clearer explanations of quote inclusions and potential fees, measuring clarification requests and qualified quote completion. The differences in published warranty detail give owners a reason to test whether coverage periods, exclusions and claim steps reduce questions during quotation and after installation. The different intake and appointment routes give owners a reason to test clearer job instructions, appointment options and lead-time expectations, measuring incomplete or unsuitable inquiries.
For customers
What to notice
Check whether a provider handles the required glass type before requesting a quote: the visible results include insulated glass, window replacement and auto glass, as well as businesses describing cleaning or tinting. Use top-three visibility to understand which businesses appeared prominently in the sampled searches. Assess job suitability separately because placement does not establish workmanship, price or service quality. Read ratings alongside review counts: Quality Glass Services had 5 reviews, Lewis Glass had 78 and Rick's Auto Glass had 81. Those figures do not establish the outcome of a particular job. Request a quote for the actual replacement work. The published offers do not establish a local replacement price range, and Window Genie's starting price concerns cleaning and pressure washing. Ask which warranty applies to the specific job, including manufacturer coverage, exclusions and the complete claim procedure. The published warranties concern different services. Confirm appointment availability and local service before relying on published hours or national booking tools. Those details do not establish replacement turnaround or Franklin availability.
Maps visibility, ratings, review counts and listing attributes were measured on August 10, 2026 by FlashCrafter Briefs. The observed market contained 61 businesses; the ranked comparison lists 25 businesses. The dossier version was 118caa589043, built October 1, 2026.
Website statements were captured on October 1, 2026. The computed website capture count was 7. The website review therefore occurred after the Maps visibility measurement; the two dates describe different observations.
| Measure | Value | Population or date |
|---|---|---|
Observed businesses | 61 | Market measured August 10, 2026 |
Businesses with ratings | 59 | Observed market |
Average rating | 4.65 | All rated businesses observed |
Claimed listings | 98% | Observed market |
Businesses with a listed website | 53 | Observed market |
Businesses in the ranked comparison | 25 | Listed businesses |
Median reviews: first three listed businesses | 78 | First three of the 25 listed businesses |
Median reviews: remaining listed businesses | 109 | Remaining businesses in the 25-business list |
Websites captured | 7 | Website statements captured October 1, 2026 |
Monthly keyword searches | 10 | Keyword Planner estimate for “glass replacement near me” |
Computed values are preserved as supplied for the August 10, 2026 measurement. Website statements were captured October 1, 2026.
Top-3 share means the percentage of sampled searches in which a business appeared in positions 1–3. A 100% top-3 share means appearing among those three positions in every sampled search; it does not mean appearing first in every search. First-position consistency is a separate measure.
The ranking describes the sampled searches on August 10, 2026. It is not a market-wide ranking or a measure of workmanship, price or service quality. The number of sampled searches and the detailed sampling procedure are unspecified.
The market average rating covers all rated businesses observed. The review-count medians cover only the 25 listed businesses, divided into the first three and the remaining listed businesses. The supplied computed values are used without recalculation.
Service descriptions, quote offers, warranties, hours and booking routes are statements published by the businesses. They were not independently verified as service capabilities, availability or warranty fulfillment.
Keyword Planner groups the phrase “glass replacement near me” under the intent to find a provider serving Franklin and determine whether it handles the required type of glass replacement. Its monthly estimate counts searches for the keyword, not distinct people or customers.
Maps positions describe sampled searches measured August 10, 2026, rather than a market-wide ranking. The sample count and detailed sampling procedure are unspecified.
Top-3 share measures appearance in positions 1–3, not the percentage of searches in which a business appeared first.
Map visibility does not measure workmanship, price or service quality.
Keyword Planner's monthly estimate represents keyword searches, not people or customers.
Ratings and review counts do not establish the quality of a particular job. No public review excerpts are available here for assessing service experiences.
The market average covers all rated businesses observed; the review-count medians cover only the listed businesses. The figures do not establish that rating or review count caused search placement.
Website descriptions are business statements, not verified service capabilities.
Gerber's page is national and does not establish Franklin service availability. Every Window's installation availability in Franklin is unconfirmed. Window Genie's published text does not establish a glass replacement service.
Free quote and consultation offers are business statements. The absence of replacement prices in the captured descriptions does not establish that prices are unavailable elsewhere.
Every Window's advertised pricing tool was not evaluated. A local replacement cost range or cheapest-provider comparison is not established.
Published warranties are business statements, and fulfillment has not been verified. Lewis Glass's captured claim-procedure text ends before the full instructions. Manufacturer terms for the quoted products are unspecified.
The warranties concern different services and cannot be treated as equivalent. Gerber's published guarantee does not establish coverage for a Franklin auto glass job.
Hours, service areas and booking routes are self-reported. Published hours do not establish appointment availability or replacement turnaround.
Website statements were captured October 1, 2026, after the August 10, 2026 visibility measurement.
Lewis Glass led the listed businesses with a 100% top-3 share, followed by Quality Glass Services at 80% and Rick's Auto Glass at 40%. Genesis Glass & Mirror, Rockstar Glass Company and Heritage Windows each had a 20% share. The other listed businesses had a 0% share in the sampled searches.
A top-three appearance is distinct from a first-place appearance. No single business was consistently shown first for “glass replacement near me.” The measured order and percentages apply to the August 10, 2026 sample and do not establish a permanent market ranking.
Ratings and review volumes also varied. Quality Glass Services had a rating of 5 from 5 reviews; Lewis Glass had 4.8 from 78; Rick's Auto Glass had 4.3 from 81. Across the observed market, 59 businesses had ratings and the average was 4.65. The median review count was 78 for the first three listed businesses and 109 for the remaining listed businesses.
Owners can use the visibility leaders as benchmarks for repeated measurements, but these figures do not show that reviews caused placement. Customers can compare rating and review count alongside service fit, while recognizing that neither the ratings nor the Maps positions establish the quality of a particular job.
| Rank | Business | Rating | Reviews | Listing status | Top-3 share | Listed website |
|---|---|---|---|---|---|---|
1 | Lewis Glass | 4.8 | 78 | Claimed | 100% | https://www.lewisglasscompany.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing&utm_content=website_button |
2 |
Measured August 10, 2026. Top-3 share is the percentage of sampled searches in positions 1–3, not first-position share. Ratings, review counts and websites reflect the measured listings; n/a indicates an unavailable rating or review count.
The keyword intent is to find a provider serving Franklin and determine whether it handles the required type of glass replacement. Keyword Planner estimated 10 monthly searches for the phrase “glass replacement near me.”
That estimate describes keyword searches. It does not count distinct people, qualified inquiries or customers, so owners should keep it separate from inquiry and sales measurements.
| Intent group | Customer task | Keyword | Monthly searches |
|---|---|---|---|
Find a nearby provider for glass replacement | Find a provider serving Franklin and determine whether it handles the required type of glass replacement. | glass replacement near me |
The sampled results bring together providers with different advertised work. Lewis Glass describes replacement insulated glass units and custom glass. Genesis explicitly excludes windshields. Heritage and Forst describe window replacement, while Gerber advertises auto glass.
Every Window sells made-to-order windows and advertises installation in select areas. Its installation availability in Franklin is unconfirmed. Window Genie describes cleaning and tinting; its captured text does not establish a glass replacement service. Gerber's national page also does not establish Franklin availability.
For owners, this mix creates a specific test: state the replacement types the business supports and any exclusions, then measure whether a greater proportion of inquiries fits those services. For customers, a prominent listing still requires a check that the business handles the actual job. Published descriptions remain business statements rather than verified capabilities.
| Provider | Advertised service | Qualification |
|---|---|---|
Lewis Glass | Replacement insulated glass units and custom glass |
Lewis Glass advertises free quotes, Heritage complimentary in-home consultations with detailed quotes, and Forst free estimates. Every Window advertises online design, pricing and ordering, although its pricing tool was not evaluated.
The captured descriptions give no glass replacement price or fee schedule for these businesses. That does not establish whether prices are available elsewhere. Window Genie's prices starting at $135 apply to cleaning and pressure-washing services and cannot be used as a glass replacement price.
A local replacement cost range or cheapest-provider comparison is therefore unestablished. Owners could test whether explaining quote inclusions and potential fees reduces clarification requests and improves qualified quote completion.
| Provider | Published offer or route | Price qualification |
|---|---|---|
Lewis Glass | Free quotes |
Lewis Glass publishes one year of full workmanship coverage followed by lifetime limited coverage for structural installation defects. It also identifies separate manufacturer warranties and stated exclusions. Its captured claim-procedure text ends before the full instructions, so a customer needs the complete procedure before relying on it.
Forst states that its windows carry manufacturer warranties but does not specify their terms in the captured text. Gerber advertises a lifetime guarantee on repair work for as long as the customer owns the vehicle. Its national page does not establish that this guarantee applies to a Franklin auto glass job.
These warranties concern different services and cannot be treated as equivalent. Published warranty fulfillment has not been verified, and manufacturer terms for the quoted products are unspecified. Owners could test whether publishing coverage periods, exclusions and complete claim steps reduces questions during quotation and after installation.
| Provider | Coverage statement | Limits to the comparison |
|---|---|---|
Lewis Glass |
Lewis Glass states that it serves Franklin and surrounding Middle Tennessee communities. It offers shop drop-off for foggy or cracked insulated units. Genesis lists weekday hours from 7:30am to 4:30pm, with Saturday appointments only.
Forst lists weekday hours from 8am to 5pm and service in Franklin, Brentwood and surrounding areas. Heritage advertises in-home consultations. Gerber advertises online auto glass quotes and scheduling, but its national booking options do not confirm Franklin availability.
Hours, service areas and booking routes are self-reported. Published hours do not establish available appointments or replacement turnaround. Owners could test whether clearer intake instructions, appointment options and lead-time expectations reduce incomplete or unsuitable inquiries.
| Provider | Service area statement | Hours or intake route | Qualification |
|---|---|---|---|
Lewis Glass | Franklin and surrounding Middle Tennessee communities |
Questions
Keep reading
Vendor pages change. Figures are as published on the capture date; confirm before deciding.
| 78; 109 |
| Computed review-count medians for the 25 listed businesses in the August 10, 2026 measurement; the groups are the first three and the remaining listed businesses. |
Quality Glass Services |
5 |
5 |
Claimed |
80% |
None listed |
3 | Rick's Auto Glass In Brentwood/Franklin | 4.3 | 81 | Claimed | 40% | https://ricksautoglassfranklintn.com/ |
4 | Genesis Glass & Mirror, Inc. - an Employee-Owned Company | 4 | 64 | Claimed | 20% | https://www.genesisglasstn.com/ |
5 | Rockstar Glass Company LLC | 4.8 | 14 | Claimed | 20% | None listed |
6 | Heritage Windows | 4.7 | 149 | Claimed | 20% | https://www.heritagereplacementwindows.com/ |
7 | Gerber Collision & Glass | 4 | 69 | Claimed | 0% | https://www.gerbercollision.com/ |
8 | Forst Builders Windows | 4.6 | 58 | Claimed | 0% | https://forstbuilders.com/ |
9 | Absolute Auto Glass | n/a | n/a | Claimed | 0% | None listed |
10 | Every Window | 4 | 79 | Claimed | 0% | https://everywindow.com/ |
11 | Window Genie of S Nashville Brentwood and Franklin | 4.8 | 157 | Claimed | 0% | https://www.windowgenie.com/ |
12 | Cool Springs Collision Center | 4.2 | 233 | Claimed | 0% | https://coolspringscollision.com/ |
13 | AmeriFix | 4.7 | 565 | Claimed | 0% | https://amerifix.com/ |
14 | Solar Solutions | 4.9 | 227 | Claimed | 0% | https://790tint.com/ |
15 | Reliable Automotive - Auto Repair Franklin TN | 4.8 | 401 | Claimed | 0% | https://myreliablerepair.com/ |
16 | SERVPRO of South Williamson County | 4.4 | 55 | Claimed | 0% | https://www.servpro.com/ |
17 | Davis Auto Service | 4.9 | 207 | Claimed | 0% | https://www.davisautoservice.com/ |
18 | McLean Automotive | 4.8 | 32 | Claimed | 0% | https://www.mcleanautomotive.com/ |
19 | X-treme Window Tint | 4.8 | 134 | Claimed | 0% | https://www.x-tremewindowtint.com/ |
20 | Brown's Body Shop | 4.6 | 75 | Claimed | 0% | https://brownsbodyshops.com/ |
21 | Franklin Door and Dock | 4.7 | 7 | Claimed | 0% | https://franklindooranddock.com/ |
22 | Dent Proof | 4.9 | 109 | Claimed | 0% | https://www.dent-proof.com/ |
23 | Professional Home Improvements Window Replacement, Siding & Roofing, LLC | 5 | 74 | Claimed | 0% | https://www.phinashville.com/ |
24 | AW Collision | 4.7 | 333 | Claimed | 0% | https://awcollision.com/ |
25 | Cody's Automotive of Franklin, TN | 4.9 | 1003 | Claimed | 0% | https://codysauto.com/ |
10 |
Keyword Planner monthly estimate included with the August 10, 2026 measurement.
Business statement; capabilities not independently verified |
Genesis Glass & Mirror, Inc. - an Employee-Owned Company | Explicitly excludes windshields | Business statement; capabilities not independently verified |
Heritage Windows | Window replacement | Business statement; capabilities not independently verified |
Forst Builders Windows | Window replacement | Business statement; capabilities not independently verified |
Gerber Collision & Glass | Auto glass | National page; Franklin availability unconfirmed |
Every Window | Made-to-order windows; installation available in select areas | Franklin installation availability unconfirmed |
Window Genie of S Nashville Brentwood and Franklin | Cleaning and tinting | Captured text does not establish glass replacement |
Provider website statements captured October 1, 2026.
No replacement price or fee schedule in the captured description
Heritage Windows | Complimentary in-home consultations with detailed quotes | No replacement price or fee schedule in the captured description |
Forst Builders Windows | Free estimates | No replacement price or fee schedule in the captured description |
Every Window | Online design, pricing and ordering | Pricing tool not evaluated; no replacement price or fee schedule in the captured description |
Window Genie of S Nashville Brentwood and Franklin | Prices starting at $135 | Applies to cleaning and pressure washing, not glass replacement |
Provider website statements captured October 1, 2026. Free quote and consultation offers are business statements.
One year of full workmanship coverage, followed by lifetime limited coverage for structural installation defects; separate manufacturer warranties and stated exclusions
Captured claim-procedure text ends before the full instructions; manufacturer terms for quoted products unspecified; fulfillment unverified |
Forst Builders Windows | Windows carry manufacturer warranties | Terms unspecified in the captured text; fulfillment unverified |
Gerber Collision & Glass | Lifetime guarantee on repair work for as long as the customer owns the vehicle | Application to a Franklin auto glass job unconfirmed; fulfillment unverified |
Statements captured October 1, 2026, including Lewis Glass's warranty-policy page. Coverage concerns different services and is not equivalent.
Shop drop-off for foggy or cracked insulated units |
Self-reported; appointment availability and turnaround unconfirmed |
Genesis Glass & Mirror, Inc. - an Employee-Owned Company | — | Weekdays 7:30am–4:30pm; Saturday appointments only | Published hours do not establish appointment availability or turnaround |
Forst Builders Windows | Franklin, Brentwood and surrounding areas | Weekdays 8am–5pm | Self-reported; published hours do not establish appointment availability or turnaround |
Heritage Windows | — | In-home consultations | Self-reported booking route |
Gerber Collision & Glass | Franklin availability unconfirmed | Online auto glass quotes and scheduling | National booking options do not confirm local service |
Provider website statements captured October 1, 2026, after the August 10, 2026 visibility measurement. A dash indicates an unspecified service area.