FlashCrafterComparison · Appliance Repairs
Compare field service tools for customer histories, dispatch, parts, invoicing, and team size.
Owners of independent local service businesses in the United States choosing software to manage appliance repair jobs and customer records.
Appliance repair work needs more than a customer list. A useful system should help your team keep service history with the appliance, schedule the repair and any return visit, and track estimates, parts, invoices, and payments.
Compare plan prices and features alongside the way your shop works. Vendor prices are shown where published; quote-based options have no public starting price. Ratings are Capterra scores and reflect general user reviews, not appliance repair shops alone.
Shortlist
Best for small and growing repair teams that want online booking, scheduling, estimates, invoicing, and customer reminders in one system.
Pricing Core starts at $29/month billed annually for 1 user; monthly billing is $49. Connect, Grow, and Plus have higher prices that vary by team size. From $29/mo.
Strengths
Watch for
Best for repair businesses that want scheduling, dispatch, estimates, invoicing, and payments, with more routing and reporting features on higher plans.
Pricing Basic starts at $59/month billed annually for 1 user, or $79 monthly. Essentials is $149/month billed annually for up to 5 users; MAX is $299/month billed annually for 8 included users. From $59/mo.
Strengths
Watch for
Best for shops that want job-linked parts purchasing and inventory options, with automation features that scale across three plans.
Pricing Standard, Pro, and Ultimate require a pricing request; the current pricing page does not publish dollar rates.
Strengths
Watch for
Best for larger or growing field service operations seeking dispatch, scheduling, pricebooks, mobile estimates, and inventory features.
Pricing Starter, Essentials, and The Works are priced per technician, but dollar rates are not published; request pricing from the vendor.
Strengths
Watch for
Best for businesses that want a configurable field service system with customer management, estimates, invoicing, and accounting or payment integrations.
Pricing Seat-based custom quotes; the vendor does not publish a standard subscription price. A separate calculator displays $99 per field service user, but the main pricing page says seat rates depend on access and setup.
Strengths
Watch for
Best for shops with multiple technicians that want unlimited users and a flat monthly price across plans.
Pricing Starter starts at $208/month billed annually or $245 month to month. Annual billing is charged as one payment. From $208/mo.
Strengths
Watch for
Best for repair teams that need QuickBooks integration and want to choose between basic, advanced, and warehouse inventory features.
Pricing Select, Premier, and Elite require a quote; the vendor does not publish dollar prices.
Strengths
Watch for
Best for contractors looking for business management software with field mobile tools and integrations for pricebooks, scheduling, and reputation management.
Pricing The vendor does not publish current dollar rates for its home services platform; contact an account manager for pricing. A free training account is offered, but not described as a product trial.
Strengths
Watch for
Side by side
| Published starting price | Scheduling and dispatch | QuickBooks integration | Parts or inventory features | Mobile field access | Unlimited users | |
|---|---|---|---|---|---|---|
| Jobber | $29/mo, annual; Core, 1 user | Yes | QuickBooks Online, from Connect | Job costing on Grow and Plus | iOS and Android apps | No |
| Housecall Pro | $59/mo, annual; Basic, 1 user | Yes | QuickBooks Online on Essentials; QuickBooks Desktop listed in integrations | Price book and job costing on Basic | iOS and Android apps | No |
| Workiz | Not disclosed | Yes | QuickBooks Online | Inventory and purchase orders on Ultimate | iOS and Android apps | Not stated |
| ServiceTitan | Not disclosed | Yes | QuickBooks Online and Desktop | Inventory listed on appliance page | Mobile apps | Not stated |
| FieldPulse | Not disclosed; separate calculator displays $99 per field service user | Yes | QuickBooks Online and Desktop | Not stated | iOS and Android apps | Not stated |
| Service Fusion | $208/mo, annual; Starter | Yes | QuickBooks Online and Desktop | Inventory on Plus and Pro | iOS and Android apps | Yes |
| FieldEdge | Not disclosed | Basic on Select; advanced on Premier and Elite | QuickBooks Online and Desktop | Warehouse inventory on Elite, with QuickBooks Desktop Enterprise requirement | Mobile app licenses: 2, 4, or 6 by plan | Not stated |
| Successware | Not disclosed | Online scheduling via Schedule Engine integration | QuickBooks Payroll import/export listed | Pricebook import options listed | Successware Mobile for iOS and Android; offline syncing | Not stated |
Method
We compared the published plan features against the appliance repair job sequence: booking, diagnosis, parts, return visit, repair, invoicing, and payment.
We considered whether plans document customer or equipment history, scheduling and dispatch, parts or inventory, mobile access, and accounting connections.
We used vendor-published starting prices where available and marked quote-only prices as not disclosed.
Ratings are Capterra scores and review counts, which cover users across trades and are not appliance repair specific.
Verdict
Jobber is a practical starting point for a small shop that needs booking, scheduling, invoicing, and online payments, with its lowest listed price at $29/month billed annually for one user. Housecall Pro adds routing and photo reports on Essentials, while Workiz documents job-linked purchase orders and backordered parts but requires a pricing request. Service Fusion is worth comparing if unlimited users and a published flat rate matter more than a lower entry price.
Best for a small shop
Jobber
Core includes online booking, scheduling, quotes, invoicing, and payments, with a published annual starting price for one user.
Best for routing and job documentation
Housecall Pro
Essentials adds routes, photo reports, GPS tracking, and QuickBooks Online sync.
Best for parts purchasing
Workiz
The appliance page describes job-linked purchase orders and backordered parts; inventory and purchase orders are listed on Ultimate.
Best for unlimited users
Service Fusion
Every listed plan includes unlimited users, and the vendor publishes prices for monthly and annual billing.
Questions
Keep reading
Vendor pages change. Figures are as published on the capture date; confirm before deciding.