AI Review Response Generator
Generate professional, personalized responses to customer reviews in seconds. Choose the tone that fits your brand.
Paste Your Review
Paste a customer review and we'll generate response options for you.
Generated Responses
Paste a review and click "Generate Responses" to see AI-generated replies
Review Response Best Practices
Positive Reviews
- Thank them specifically for what they praised
- Mention your team to humanize the business
- Invite them back for future service
Negative Reviews
- Apologize sincerely without being defensive
- Take the conversation offline
- Offer a concrete solution or next step
All Reviews
- Respond within 24-48 hours
- Personalize with their name if known
- Keep responses professional and concise
Why Review Responses Matter for Local Businesses
For local service businesses like HVAC contractors, plumbers, and electricians, online reviews are one of the most important factors in attracting new customers. But responding to those reviews is equally important.
Studies show that businesses that respond to reviews are perceived as 1.7x more trustworthy than those that don't. And 89% of consumers read business responses to reviews before making a decision.
How Our AI Review Response Generator Helps
- Save Time: Generate professional responses in seconds instead of spending 10-15 minutes crafting each one.
- Stay Consistent: Maintain a professional tone across all your review responses, even when you're busy.
- Handle Negative Reviews: Get help crafting tactful responses to difficult reviews without getting defensive.
- Industry-Specific: Responses are tailored to service industries with appropriate terminology.
Need Help Managing Your Online Reputation?
FlashCrafter includes automated review requests, monitoring, and response management—all in one platform for $50/month.