Dental Practice Growth Checklist
Your complete 90-day roadmap to get 20-50 more patients every month. Foundation setup → Patient acquisition → Scaling systems.
5 Quick Wins (Do These First)
Before you dive into the full 90-day plan, knock out these high-impact, low-effort wins. Each takes 1-3 hours but delivers immediate results.
Add Online Booking (Day 1)
Capture appointments 24/7 without phone tag
Request Google Reviews (Day 1)
Text your last 50 happy patients asking for review
Enable Missed-Call Text-Back (Day 7)
Auto-text when you can't answer phone
Optimize Google Business Profile (Day 7)
Add services, hours, photos, posts
Launch Google Local Services Ads (Day 14)
Pay-per-lead, Google Screened badge
Foundation (Days 0-30)
Build your online presence foundation. These are the non-negotiables—without these, you're invisible to 84% of patients who research dentists online.
Online Presence Foundation
Launch professional dental website
CRITICALDay 1-7Mobile-first design with sub-2s load time, tap-to-call, and online booking CTA above the fold. 78% of dental searches happen on mobile.
Set up Google Business Profile
CRITICALDay 1-7Complete profile: services (cleanings, implants, Invisalign), hours, insurance accepted, office photos, team photos. Essential for Map Pack ranking.
Add 24/7 online appointment booking
HIGHDay 1-7Integrate with Dentrix/Eaglesoft. Patients book hygiene cleanings at midnight when you're sleeping—capture appointments 24/7.
Claim directory listings
MEDIUMDay 7-14Healthgrades, Zocdoc, Vitals, WebMD Physician Directory. Ensure NAP (Name, Address, Phone) is identical across all platforms.
Add trust signals to website
HIGHDay 7-14Display: 5-star Google reviews, 'ADA Member' badge, financing options (CareCredit, Proceed Finance), insurance logos (Aetna, Delta Dental, etc.).
Review & Reputation Setup
Set up automated review requests
HIGHDay 14-21Text patients 24 hours after cleaning/procedure with one-click Google review link. Target: 100+ 5-star reviews in 12 months.
Respond to ALL existing reviews
MEDIUMDay 14-21Reply to every Google review (positive and negative) within 48 hours. Show you care about patient feedback.
Create review response templates
LOWDay 21-30Pre-write responses for: 5-star reviews, negative reviews, specific procedures (cleanings, implants, emergencies).
Content & Visual Assets
Upload office & team photos
HIGHDay 7-14Google Business Profile + website: reception area, treatment rooms, team photos, before/after smile transformations (with consent).
Create service-specific landing pages
MEDIUMDay 14-30Separate pages for: dental implants, Invisalign, teeth whitening, emergency dentistry, cosmetic dentistry. Target high-value procedures.
Write FAQ content
MEDIUMDay 21-30Answer common questions: 'Do you accept my insurance?', 'Do you offer payment plans?', 'What to expect during root canal?', 'Emergency dentist hours?'
Growth (Days 30-60)
Turn on patient acquisition channels. Now that your foundation is solid, it's time to generate predictable lead flow and automate follow-up.
Patient Acquisition Channels
Launch Google Local Services Ads
HIGHDay 30-37Google Screened badge + pay-per-lead ($25-75 per call). Appear ABOVE Map Pack for 'emergency dentist', 'dentist near me'. Background check required.
Start Google Ads (Search)
MEDIUMDay 37-45Target: 'emergency dentist [city]', 'dental implants [city]', 'Invisalign [city]'. Budget: $1,000-2,000/month. Track calls and form fills.
Optimize for 'near me' searches
HIGHDay 30-37Add location-specific content: 'Dentist in [Neighborhood]', embed Google Map, reference local landmarks. Rank for local searches.
Create new patient special offer
HIGHDay 30-37Example: '$99 cleaning + exam + X-rays for new patients' (normally $300). Promote on website, GBP posts, ads.
Marketing Automation Setup
Set up missed-call text-back
CRITICALDay 37-45Front desk on lunch or with patient → Instant auto-text: 'Got your call! Click here to book or describe your emergency.' Capture 52% of missed calls.
Enable AI phone answering (optional)
MEDIUMDay 45-52AI answers after-hours calls: 'Thanks for calling [Practice]! Are you calling about a toothache, appointment, or billing question?' Routes appropriately.
Create appointment reminder workflow
HIGHDay 37-45Automated SMS/email reminders: 7 days before, 2 days before, morning of appointment. Reduce no-shows by 40%.
Set up reactivation campaign
MEDIUMDay 45-52Text patients who haven't visited in 12+ months: 'It's been a year since your last cleaning. Book now to avoid gum disease.' Include scheduling link.
Content Marketing Engine
Publish weekly Google Business Profile posts
HIGHOngoingTopics: seasonal offers ('Halloween candy = tooth decay, book cleaning'), procedure education ('What is a dental crown?'), patient stories.
Create before/after case studies
MEDIUMDay 45-60With patient consent: smile transformations, implant cases, Invisalign results. Share on website, GBP, social media.
Start blog for SEO
LOWDay 52-60Publish 2-4 articles/month: 'How much do dental implants cost?', 'Invisalign vs. braces', 'Emergency toothache remedies'. Target long-tail keywords.
Scale (Days 60-90)
Optimize, scale, and dominate. Build systems that generate referrals, reactivate dormant patients, and turn your practice into a patient acquisition machine.
Referral Program Launch
Create patient referral incentive
HIGHDay 60-67Offer: 'Refer a friend → You both get $50 credit toward next visit' or 'Free whitening kit for 3 referrals'. Track via CRM.
Build physician referral network
MEDIUMDay 67-75Send intro letters to local PCPs, pediatricians, ENTs: 'We accept referrals for [implants, oral surgery, TMJ]. Here's our referral fax/portal.'
Create referral tracking system
MEDIUMDay 60-67Ask new patients: 'How did you hear about us?' Tag in CRM: Google, referral, insurance directory, ad. Measure ROI by channel.
Retention & Reactivation
Launch recall campaign
CRITICALDay 60-67Automated reminders for 6-month cleanings. Text 2 weeks before due date: 'Time for your cleaning! Book now before we fill up.' Include scheduling link.
Create treatment plan follow-up sequence
HIGHDay 67-75Patient diagnosed with 3 cavities but doesn't book → Automated emails/texts: 'Still have questions about your treatment plan? Here's what to expect...'
Set up birthday/anniversary emails
LOWDay 75-82Send birthday month: 'Happy birthday! Enjoy a free whitening treatment with your next cleaning (normally $300).' Personal touch = retention.
Create VIP/loyalty program
MEDIUMDay 75-82Example: 'Dental Wellness Club - $299/year = 2 cleanings, X-rays, 15% off treatments, priority scheduling.' For uninsured patients.
Advanced Marketing Tactics
Launch retargeting ads
MEDIUMDay 75-82Show ads to people who visited your website but didn't book. Example: 'Still need a dentist? Book your $99 new patient special.' Facebook/Google Ads.
Create insurance-specific landing pages
LOWDay 82-90Pages for: 'Aetna dentist [city]', 'Delta Dental provider [city]', 'Cigna dentist [city]'. List in-network status, accepted plans.
Add live chat to website
LOWDay 82-90Answer questions in real-time: 'Do you accept my insurance?', 'Do you have Saturday hours?', 'Can you see me today for emergency?'
Create video content
LOWDay 82-90Record 2-minute videos: 'Meet Dr. [Name]', 'Office tour', 'What to expect during dental implant surgery'. Post to YouTube, website, GBP.
Performance Tracking & Optimization
Set up conversion tracking
CRITICALDay 60-67Track: phone calls (CallRail/GoHighLevel), form submissions, online bookings. Connect to Google Ads. Measure cost per new patient.
Create monthly reporting dashboard
HIGHDay 67-75Metrics: new patient count, lead source breakdown, cost per patient, revenue per patient, 5-star review count, Map Pack ranking.
Run A/B tests on booking flow
MEDIUMDay 75-90Test: one-step vs. multi-step forms, 'Book Appointment' vs. 'Schedule Free Consult', phone vs. online booking emphasis.
Monitor competitor activity
LOWOngoingTrack: competitors' Map Pack rankings, ad copy, new patient offers, review count. Adjust your strategy to stay ahead.
Dental-Specific Growth Tactics
These tactics are unique to dentistry—leverage them to stand out from general marketing advice and outperform competitors.
New Patient Special Offers
Lower barrier to trial with irresistible first-visit offers
Insurance & Financing Marketing
Remove price objections with flexible payment options
Cosmetic Dentistry Upsells
Convert routine patients to high-value cosmetic cases
Emergency Dentistry Positioning
Capture high-intent, high-value emergency patients
Pediatric Dentistry to Parents
Target young families for long-term patient value
FlashCrafter Does 80% of This Checklist for You
Our all-in-one dental marketing platform includes: professional website, online booking, GBP optimization, automated review requests, missed-call text-back, and CRM—all for $50/month.
Free $1,500 setup + 2-week trial. No contracts. Cancel anytime.
Frequently Asked Questions
Common questions about implementing this growth checklist
Do I need to hire a marketing agency to do this?
No. Most of this checklist can be done in-house with FlashCrafter's platform ($50/month). The platform handles: website, booking, GBP posts, review automation, and CRM. You only need an agency for Google Ads management (if you want expert help).
How much time does this take per week?
Setup: 5-10 hours total across 90 days. Ongoing maintenance: 2-3 hours per week (respond to reviews, create GBP posts, check analytics). Most tasks are automated once set up.
What's the average cost per new patient?
Organic (SEO, GBP): $0-10 per patient. Google Local Services Ads: $25-75 per call. Google Ads: $50-150 per patient. Average lifetime value of a dental patient = $3,000-10,000, so even paid ads have strong ROI.
Can I skip to the Scale Phase if I'm already established?
Only if your foundation is solid. Check: Do you have 50+ Google reviews, online booking, optimized GBP, mobile-friendly website? If yes, jump to Growth/Scale. If no, start with Foundation—it's the 20% that drives 80% of results.
What if I'm in a competitive market (NYC, LA, Chicago)?
Focus on hyper-local SEO: target neighborhoods instead of city-wide (e.g., "dentist Upper East Side" vs. "dentist NYC"). Invest more in Google Ads and Local Services Ads. Build 200+ Google reviews to stand out. Consider specializing (cosmetic, implants, pediatric).
How long until I see results?
Quick wins (online booking, missed-call text-back): 1-2 weeks. Google Local Services Ads: 2-4 weeks. Organic SEO: 3-6 months. Full system (20-50 patients/month): 90 days. Marketing is a marathon, not a sprint—but you'll see incremental wins weekly.
Ready to Grow Your Dental Practice?
Stop leaving patients on the table. FlashCrafter gives you the website, booking system, CRM, and automation to execute this entire checklist—for $50/month.
Free $1,500 setup + 2-week trial. No contracts. Cancel anytime.