FlashCrafterComparison · Electricians
Compare review workflows, crew costs and operational fit across six platforms, with prices checked October 6, 2026.
For owners of independent electrical and other local service businesses in the United States who need to connect customer reviews with completed work.
Electrician reputation management software should connect completed work with review requests, customer records and timely responses. Jobber, Housecall Pro and ServiceTitan place reputation tools alongside field-service operations. HighLevel, Thryv and Surge by Thrive focus on marketing, customer communication and automation, so connecting requests to completed electrical work deserves closer attention.
Choose Housecall Pro if you want review management included with scheduling and invoicing, or Jobber if its visit, closed-job and paid-invoice triggers suit your workflow. ServiceTitan offers deeper job and technician attribution. HighLevel suits owners prepared to configure broader marketing automation; Thryv emphasizes listings and websites; Surge offers a choice between DIY setup and assisted configuration. Compare the complete subscription, crew and messaging costs before choosing.
Shortlist
Best for owners who want Google review requests tied to visits, closed jobs or paid invoices within their scheduling and billing system.
Pricing As of October 6, 2026, one-user Core costs $49/month without commitment, $39/month with a one-year commitment, or $29/month equivalent billed annually. One-user Connect starts at $99 and Grow at $149 with annual billing; five-user Plus starts at $399. Marketing Suite is included in Plus and listed separately at $99/month for lower plans. A standalone Reviews price is not disclosed. Extra users cost $29/month each. Annual payments are prepaid and initially non-refundable; all plans auto-renew. From $29/month billed annually.
Strengths
Watch for
Best for small service crews seeking review management included with dispatch, estimates, invoices and job costing.
Pricing October 6, 2026 pricing: Basic includes one user at $79/month or $59/month billed annually; Essentials includes five users at $189/month or $149 annually; MAX includes eight users at $329/month or $299 annually. Additional MAX users cost $35/month each. Introductory offers show Basic and Essentials at $26 for one month and MAX at $99/month for three months; eligibility and expiry terms are not specified. Review management is included in Basic. From $59/month billed annually.
Strengths
Watch for
Best for owners needing review attribution to customers, jobs and technicians alongside broader field-service operations.
Pricing As of October 6, 2026, Starter, Essentials and The Works use per-technician pricing, but dollar amounts and included technician counts are not disclosed. Marketing Pro Reputation pricing is also not disclosed. Request a quote covering the operational subscription, reputation tools, implementation and contract terms before comparing total costs.
Strengths
Watch for
Best for owners or their agencies who want review automation within a configurable CRM, messaging and marketing platform.
Pricing October 6, 2026 pricing: Starter is $97/month or $970/year with three subaccounts; Unlimited is $297/month or $2,970/year; Agency Pro is $497/month or $4,970/year. Users and contacts are unlimited. Listings cost $30/month/subaccount. AI Employee Growth costs $50/month/subaccount and Unlimited $97/month/subaccount; phone, email and designated AI functions carry usage charges. Agency resale prices differ from direct platform subscriptions. From $97/month.
Strengths
Watch for
Best for owners prioritizing business listings, review management and website support over a replacement dispatch system.
Pricing October 6, 2026 pricing displays Starter at $99/month, Signature at $399/month and Custom with tailored pricing. An annual option advertises 15% savings, but the displayed prices are not clearly tied to a selected billing toggle. Starter includes one user; Signature includes five users and five social profiles. Separate Business Center and event-specific Marketing Center offers have different prices and terms. From $99/month.
Strengths
Watch for
Best for owners seeking CRM and review automation with a choice between DIY configuration and guided setup support.
Pricing October 6, 2026 pricing lists Starter at $97/month and Growth at $297/month. Starter's store page specifies two user seats; Growth's checkout states unlimited seats. Texts cost $0.04 each and emails $0.004 each. Local minutes and voicemail cost $0.05 each; toll-free equivalents cost $0.08 each. Local numbers cost $3 and toll-free numbers $5, with billing intervals unspecified. Annual pricing is not disclosed; the vendor states no contracts and cancellation anytime. From $97/month.
Strengths
Watch for
Side by side
| Review channels and coverage | Connection to completed work | Listings and operational fit | Costs and implementation to check | |
|---|---|---|---|---|
| Jobber | Google requests and responses; verified Business Profile required. | Completed visit, closed job or paid invoice triggers. | Scheduling, quotes and invoicing; Marketing Suite included in Plus. | Lower-plan marketing add-on, crew seats and billing commitment. |
| Housecall Pro | Google, Facebook and Housecall Pro reviews in dashboard. | Finish trigger or paid-job alternative; suggested job matching. | Review management included in Basic alongside dispatch and billing. | Included seats; Essentials for QuickBooks Online, MAX for API. |
| ServiceTitan | SMS/email requests; Google, Facebook and Yelp review consolidation. | Completion requests with customer, job and technician attribution. | 60+ listing sites alongside field-service operations. | Quote required for subscription, reputation tools and implementation. |
| GoHighLevel / HighLevel | Automated SMS/email requests; Google and Facebook connections. | Confirm how electrical-job completion enters configured workflows. | CRM, forms, calendars and messaging; listings available separately. | Setup responsibility, messaging usage, AI charges and API tier. |
| Thryv | AI review management; Signature adds review acknowledgment. | Jobber connection listed for Growth Platform; verify plan compatibility. | 60+ directories in both tiers; website and marketing focus. | Billing toggle, product-specific integrations and included users. |
| Surge by Thrive | Vendor describes invitations, reminders and AI responses. | Named electrician FSM connector and exact platform coverage unconfirmed. | CRM, calendars and workflows; Growth adds setup assistance. | Per-message fees, number billing intervals and checkout seat terms. |
Method
We compared review destinations, request channels, monitoring and response features against each platform's documented reputation capabilities.
We checked completion and payment triggers, job matching and technician attribution because requests should follow actual electrical work.
We compared operational coverage and integration access, including accounting sync, mobile tools and the subscription tier required for APIs.
We assessed total cost using billing commitments, included users, add-ons, messaging charges and implementation responsibilities.
We used dated independent ratings as broader customer feedback, recognizing that they cover multiple industries and do not establish electrician-specific performance.
Verdict
Start with the platform that already holds your completed-job and customer records, then check whether its review tools cover your needs. Housecall Pro is the clearest fit for included review management at the entry plan. Jobber offers more explicitly documented trigger choices; ServiceTitan adds technician attribution and broader monitoring. Marketing platforms deserve consideration when listings, websites or configurable follow-ups are the main gap. Their value depends on the connection to your operational records and who maintains the workflows.
Included reviews for a small crew
Housecall Pro
Basic combines review management with scheduling and invoicing, and documents Finish or paid-job request timing.
Flexible operational triggers
Jobber
Choose it when visit completion, job closure or invoice payment matches the point at which you want customer feedback.
Job and technician attribution
ServiceTitan
Choose it when matching reviews to technicians and monitoring Google, Facebook and Yelp justify evaluating a broader operations platform.
Listings and website support
Thryv
Choose it when maintaining directory information and improving the website are central needs; verify integrations and plan inclusions.
Questions
Keep reading
Vendor pages change. Figures are as published on the capture date; confirm before deciding.